File a Claim

In order to get your claim started for your phone, tablet or watch, please complete the form below.

If you have a question, or your claim is regarding a different product, please contact directly.

What is the date of the damage? *

How did it happen? *

What is damaged? *

Please provide pictures of the damaged device clearly
displaying the IMEI number.
(Not a screen shot)

In order to access your phone's IMEI, dial *#06# or you can
go to your phone settings and access (About phone.)

Pictures of the damaged device * (At least one picture is required)

What is your product registration code?

Contact or registered email address *

Where was the product purchased? *  

What is your best Zip/Postal code for repair? *  

What phone number should we reach you at to arrange the repair? *  

For your convenience, we may provide an option to pay you first. How do you prefer to receive payment?


As soon as we get that information, we can move forward.
Please note all claims must be approved prior to a repair