Data Policy
Introduction
This Privacy Policy applies to all the products, services, websites and apps offered by World Wide Warranty Life Services Inc.. We refer to those products, services, websites, and apps collectively as the “Products” in this policy.
References to "data" in this Privacy Policy will refer to whatever data you use our services to collect, data collected in a form, mobile application, or data inserted on a site hosted by us. Reference to personal information or just information, means information about you personally that we collect or for which we act as custodian.
I. What kinds of information do we collect?
To provide the Warranty Life Product, we must process information about you. The types of information we collect depend on how you use our Products.
Things you and others do and provide.
Device Information
As described below, we collect information from and about the phones, and we combine this information across different devices in relation to Warranty Life products you have purchased. For example, we use information collected about your use of our Products on your phone may enable us to provide discounted offerings.
Information we obtain from these devices includes:
II. How do we use this information?
We use the information we have (subject to choices you make) as described below and to provide and support for Warranty Life Products. Here's how:
Provide, personalize and improve our Products.
We use the information we have to deliver our Products, including to personalize Product offerings, pricing and features. To create personalized Products that are unique and relevant to you, we use your data we collect and learn from you and others ; how you use and interact with our Products.
Information across Warranty Life Products and Services: We connect information about your activities with us to additionally support Product offerings and improvements. Location-related information: We use location-related information-such as your current location, where you live, the places you like to go, and the businesses and people you're near-to provide, personalize and improve our Products. Product research and development: We use the information we have to develop, test and improve our Products, including by conducting surveys and research, and testing and troubleshooting new products and features.
Provide measurement, analytics, and other business services.
We use the information we have to help manufacturers and insurance companies and other partners measure the effectiveness and distribution of their products and understand the types of people who use their services and how people interact with these partners.
Promote safety, integrity and security.
We use the information we have to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our Products, and promote safety and security on and off of Warranty Life Products. For example, much of the data we collect will be used to identify and help prevent fraud.
Communicate with you.
We use the information we have to send you marketing communications, communicate with you about our Products, and let you know about our policies and terms. We also use your information to respond to you when you contact us.
Research and innovate for social good.
We use the information we have (including from research partners we collaborate with) to conduct and support research and innovation.
III. How is this information shared?
Your information is shared with others in the following ways:
Sharing on Warranty Life Products
People and accounts you share and communicate with
When you share and communicate using our Products, you choose the audience for what you share. For example, at your choice, you may provide a unique warranty number to list publicly for the purposes of warranty confirmation when selling your device.
Public information can be seen by anyone, on or off our Products, including if they don't have an account and identify information about your active status or presence with our Product.
Apps, websites, and third-party integrations on or using our Products.
If the ownership or control of all or part of our Products or their assets changes, we may transfer your information to the new owner.
Sharing with Third-Party Partners
We work with third-party partners who help us provide and improve our Products. When you opt in for SmartSaver Driving you authorize insurance companies (or their agents) and marketing partners to place marketing calls (including via text/SMS) to the phone number you provided above using automated telephone dialing systems and/or artificial or pre-recorded messages. You acknowledge that consent is not a condition to purchase goods or services, and that you may revoke your consent at any time. We also impose strict restrictions on how our partners can use and disclose the data we provide. Here are the types of third parties we share information with:
Partners who use our analytics services.
We provide aggregated statistics and insights that help businesses understand how people are engaging with their products. For example, we may use information to improve or identify better case products.
Vendors and service providers.
We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analyzing how our Products are used, providing customer service, facilitating payments or conducting surveys.
Researchers and academics.
We also provide information and content to research partners and academics to conduct research and innovation that support our business or mission, and enhances discovery and innovation.
By consenting to using your information for research purposes, you are not waiving your rights. If we do collect your data, collected data will be anonymized and aggregated so as not to connect it to individuals.
IV. How can I manage or delete information about me?
We store data until it is no longer necessary to provide our services, or until your account is deleted - whichever comes first. This is a case-by-case determination that depends on things like the nature of the data, why it is collected and processed, and relevant legal or operational retention needs.
When you delete your account, you won't be able to recover that information later. To delete your account at any time, please send an email to service@warrantylife.com
V. How do we respond to legal requests or prevent harm?
We access, preserve and share your information with regulators, law enforcement or others:
Information we receive about you can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for terms violations for at least a year to prevent repeat abuse or other term violations.
VI. How will we notify you of changes to this policy?
We'll notify you before we make changes to this policy and give you the opportunity to review the revised policy before you choose to continue using our Products.
VII. How to contact us with questions
If you have questions about this policy, you can contact us at service@warrantylife.com.